We are an online company so we are able to keep our overhead costs to a minimal, our customers are able to choose a policy that best suits their needs through our website. We also keeps our costs low by not having a large call centre, we do not sell policies over the phone and our cost savings in this regard can be given back to you, our customers.
Our breakdown assistance providers operate through a network of agents who are able to help in the event of a breakdown, they will deploy someone close by to assist you. Our policies operate specifically to assist you at the roadside initially if possible, if the repair cannot be completed in this way then you will receive local recovery to a nearby garage within a certain radius - the distance can be found within your policy wording.
It is important to note that our policies will not immediately take you home following a breakdown, the initial steps of roadside assistance followed by local recovery must have taken place first.