Regardless as to whether or not you have kept the Automatic Renewal option, we will always write to you at least 28 days in advance of your renewal date advising what action is required if any. If you have opted for auto-renewal we will renew your policy unless you advise us not to.
If you've decided that you don't want your policy to renew, you can contact us at any time to have this removed from your policy. Send us a message with your policy number and request and we'll do this for you. You'll need to put this in writing rather than call.