Our policy requires that you are able to provide evidence of ownership for each item that you wish to insure. If you do not have evidence of ownership for one or more of your items any subsequent claim may not be upheld.
Evidence of ownership will ideally consist of one of the following:
- The original receipt stating the item, value and date of purchase
- A copy receipt from the retailer stating the item, value and date of purchase
- An invoice stating the item, value and date of purchase
- A credit agreement stating the item, value and date of purchase
If you do not have any of the above, we will require a combination of at least two of the below:
- Clear photographs of your equipment which are date and time stamped
- A bank or credit card statement showing the date and value of the purchase and the retailers details
- Packaging and literature which shows details of the item and purchase
- A recent valuation or repair statement from a reputable camera dealer stating the item, value and date
- For items purchased through an online auction such as eBay; a printed copy of the original auction, including photo's, description and auction number as well as the relevant proof of payment
Whilst it does not count as proof of ownership, specified items (any item valued over £2,000) should also have their serial numbers recorded when possible. Serial numbers can be entered during purchase, or you can contact us after purchasing to update these details. Providing the serial number for specified items can also help to match them to the relevant evidence of ownership if you need to make a claim, and for high value items some retailers may be able to provide copy receipts using the serial number.